Return and Delivery Policy - PRO-TEMPLO

Deliveries

PRO-TEMPLO operates collaboratively with church members and staff who donate products or have them in their possession. Therefore, our deliveries are handled in a flexible and coordinated manner:

1. Products available at Storage Kissimmee:

  • They are coordinated to be picked up in person, by appointment.
  • Optionally, local delivery can be arranged if a server is available.

2. Products managed directly by the donor:

  • The donor will contact the buyer directly to coordinate delivery.
  • Contact is made by phone, WhatsApp, or email, as registered at the time of purchase.

3. Delivery costs:

  • Some deliveries may incur a nominal fee if handled by a third party. This will be notified in advance.

Returns

Because the products sold at PRO-TEMPLO are either donated or unique, we do not accept returns . However:

  • If the product does not match the description or arrives damaged, please contact us immediately so we can discuss a fair solution.
  • In the case of artistic or handmade products, there may be natural variations in finishes or materials.

Contact for support

For any questions or special arrangements:

  • WhatsApp support: 407-574-4727
  • Mail: info@protemplo.org

Thank you for sowing into the vision of the new temple. Every purchase is an act of faith. ✨